Catherine Burrus
Laetitia Menardi-Bédat
Laurence Scholl
Vanessa Moro
Lucy Hedley
Ness Pinot
Cris Rovasio
Gunilla Moro
Marina Lloyd
Véronique Pictet
Stéphanie Burkert
Anne Siblesz
Véronique Herrera
Suzy Heim
Catherine Baumgartner
Isabelle Chetrit
Béatrice Reidthe objective:
a cost-effective, problem-solving resource for expats and their partner/family at any given point during their stay in Switzerland.
* Help Desk
- On-site assistance during working hours: Mondays to Fridays 08h30 – 18h30 (except public holidays)
* General Topics
- Practical advice on banking, post office, insurance, shopping, holidays, etc.
- Information on leisure-time activities, culture, sports, language courses, shopping, pets, kindergarten, au-pair, doctors, etc.
- Information on car importation.
- Follow-up of the above whenever necessary : Investigation. Make appointments.
* Settling In
- Installation follow-up for newly arrived Expats
- Request for quotes with suppliers (carpets, painting, curtains, electrical appliances, ISDN/ADSL installation, satellite dishes, etc).
- Verification of quotes. Negotiation. Advice. Selection. Orders.
- Follow-up with contractors/owners/real estate agencies.
- Follow-up of all potential issues that settled Expats could face with their home
- Contact with the real estate agency and follow-up.
- Contact with contractors and follow-up.
- Contact with insurance companies whenever necessary and follow-up.