Our Commitment to you

First, we listen to you and draw up a programme that will meet your requirements and expectations in the best way possible. We coordinate projects, preparing all paper work and completing any subsequent processing required, together with a complete planning service so you don’t have to worry about all those time-consuming details.

Company

Project coordination

Corporate service to coordinate removal programmes
Define needs
Research costs
Submit detailed planning and oversee progress

Preparing the ground

Run motivational workshops for your staff
Attractive presentation of the future environment
Listening to their specific needs
Eventual creation of files

Family support

Specific information to promote spouse’s well-being and easy integration
Information on the region, the practical aspects of daily life
Introduction to local and international clubs, leisure activities, etc
Guided tour

Schools / Nursery schools

Presentation of schooling options: public, private or nursery schools
Personalised analysis and consulting
Appointments with school officials and accompanied visits
Information on extracurricular activities
Enrolment procedure and follow-up

Housing search

Introduction to the property market
Determination of your requirements
Coordination and analysis of real estate offers
Rigorous preliminary selection by us based on your criteria
Accompanied viewing of our selections
Negotiations with agencies or landlords
Verification and translation of lease contract
Inspection of premises, inventory of fixtures and fittings

Office premises search

Introduction to the office market
Determination of requirements
Coordination and analysis of real estate offers
Rigorous preliminary selection by us based on your criteria
Accompanied viewing of our selections
Negotiations with agencies
Verification of lease contract
Inspection of premises, inventory of fixtures and fittings

Organisation of short stays

Search for furnished accommodations for a limited period of time
Organisation of related services
Inspection of premises, inventory of fixtures and fittings
Exit inspection when leaving

Settling in

Connections for telecommunications and utilities
Assistance with opening bank accounts
Taking out insurance policies
Purchasing or leasing agreements
Invitation to tender to suppliers

Departure assistance

Cancellation of lease and all other contracts related to premises
Assistance with the various administrative formalities related to departure
Preparation of housing rehabilitation
Presence at exit inspection and follow up for guarantee release

Administrative formalities

Registration with local authorities
Assistance with customs clearance
Help with converting existing driver’s licences and licence plates

Apartment management

Administration

Creation of file and booklets with specific instructions
Updating files and booklets on a regular basis
Allocation of apartments to newly arrived staff
Co-ordination of moves and repairs
Regular reporting on occupancy and use of time

Hot Line – Help Desk – Attendance

On-site assistance during working hours
Entrance inspection when collaborator moves in
Inventory creation and management
On-site presence to supervise repairs / replacements / deliveries
Exit inspection when collaborator moves out

Permit management

Compilation of necessary documentation
Request form completed by us and submitted to authorities
Follow-up with relevant authorities
On arrival assistance in registration procedure with authorities
Take care of renewals and departures

Help desk

General Topics

Practical advice on administrative procedures
Information on daily life, leisure-time activities, any needs
Follow-up of the above whenever necessary, fixing appointments

Settling In

Request for quotes with suppliers
Verification of quotes, negotiation and selection
Follow-up to ensure work carried out to specification
Contact with estate agency, contractors, insurance companies whenever necessary

Our programmes for companies

Individual