• On a personal note

    family_website_test2 Founded in 1990, Welcome Service is one of the very first relocation companies in Switzerland. Year after year, we have built a reputation of excellence and our success is based on the alliance of a highly personalized service, a team entirely dedicated to the satisfaction of our clients and a rigorous code of conduct.

    The economic context has greatly evolved, with the emergence of Internet and social networks facilitating many procedures. Faced with this overabundance of information, trust and listening play an even more important role. We believe in human contact and we distinguish ourselves by providing excellent service based on solid family values. Indeed, Welcome Service was created by Catherine Burrus and is today managed by her children, Laetitia Papilloud and Guillaume Bédat, who have joined forces to ensure the company’s continuity. 

    Enjoying an incomparable capital of experience and an excellent knowledge of the local network, Welcome Service’s mission is to ensure that your installation and integration in Switzerland is a unique and serene experience.

  • Our values

    Our philosophy
    Each individual, each family, each business is unique.

    Our aim
    To ensure that your arrival and residence in French-speaking Switzerland is successful by providing you with complete assistance tailored precisely to your requirements.

    Our strength
    A combination of professionalism, discretion and in-depth knowledge of the region’s resources. Our team shares a highly developed talent for attention to detail, along with flexibility, availability, perseverance – and total dedication to getting the job done.

    Our difference
    As a family-owned company operating for over 30 years in the French-speaking part of Switzerland, we have a unique place. Being completely independent, we are free to put the client’s best interests first – always!

  • The Welcome Service network

    Welcome Service is


    We are independent
    This is not simply a case of no commission but also the fact that we are free to recommend the best person for the job (removals, maintenance, services, etc) on the basis of cost/benefit because we are beholden to no-one and have no affiliation above and beyond the industry network and a commitment to recommend like-minded service providers.

  • Our Coverage