Welcome Service team welcoming families to Switzerland
ESTABLISHED 1990

Your trusted partner for international mobility
in Switzerland.

For more than 35 years, we have helped families and professionals settle into Switzerland – with commitment, agility, trust and listening.

Catherine Burrus, Laetitia Papilloud, and Guillaume Bédat
Family Tradition Since 1990

Solid Family Values.
Personal Service.

Founded in 1990 by Catherine Burrus, Welcome Service was built to bridge the gap between global ambition and local stability for those moving to Switzerland.

In a digital world, we believe the best Swiss relocation services are built on human relationships. This philosophy is now championed by Catherine's children, Laetitia Papilloud and Guillaume Bédat, ensuring continuity of personal, attentive support.

We don't process applications — we walk alongside families through real life transitions. Every client is welcomed into our tradition of Swiss excellence.

Catherine Burrus

Founder

Discover her story

Laetitia Papilloud

Managing Partner

Guillaume Bédat

Managing Partner

Decades of
Swiss Precision.

Relocation is more than logistics – it is a life transition. Since 1990, our family-owned Swiss relocation company has provided the discretion and stability required for seamless mobility to Switzerland.

35+
Years of Experience
10k+
Successful Mandates
26
Cantons Served
100%
Commitment Guaranteed
Our Expertise

Your Complete
Swiss Relocation Partner.

Who We Work With

Families, professionals,
and HR teams since 1990.

For more than 35 years, we have helped people settle into Switzerland, from young professionals taking their first international role, to leadership hires arriving with their families, to HR teams moving multiple assignees across borders every year.

Whatever the size of the move, our approach is the same: one team, one timeline, and the same care we'd give if we were doing it for our own family.

Individuals and families

People moving to Switzerland for the first time, or returning after years abroad. We cover the full move end-to-end so you can focus on the family.

HR and mobility teams

Companies relocating one hire or many. We become an extension of your HR team, handling assignees with one Swiss contact and a clear policy frame.

International organisations

Staff of international organization – we handle Legitimation card procedures and the specifics of diplomatic-status arrival

Technology

Track your relocation
with full transparency

Thanks to our REX Portal, your relocation becomes entirely digital. HR managers, mobility teams, and assignees each have real-time access — saving time and ensuring complete transparency.

Mobile Dashboard

Your personal dashboard at your fingertips. View your consultant, upcoming tasks, and request support — anytime, anywhere.

Real-Time Scheduling

Every appointment — viewings, bank openings, inspections — scheduled and tracked in one place with map integration.

HR Command Center

Authorize relocations, monitor all active mandates, and access essential data for every assignment — in real time.

Dedicated Support

Each assignee is matched with a dedicated consultant. Direct communication, progress tracking, and document sharing — all within the portal.

Request a Demo
REX Portal Dashboard
REX Portal Schedule

For HR & Mobility Managers

Complete oversight of every assignment

Authorize relocations, track progress across all active mandates, and access essential data — from a single, secure dashboard.

REX Portal HR Dashboard
National Coverage

Strategically Positioned

Switzerland Coverage Map

Our Swiss relocation network spans Western Switzerland and the German-speaking economic centres, providing services across all major regions.

Geneva

Lausanne

Avenue Tissot 2, 1006 Lausanne
+41.21.353.61.50 vaud@welcome-service.ch

Zurich

Nebelbachstrasse 9, 8008 Zürich
+41.43.243.70.70 schweiz@welcome-service.ch
Insights

The Swiss Relocation Journal.

View Archive

Begin Your Swiss Transition

Request a confidential consultation about relocating to Switzerland.